General Conditions:

All prices shown on this site include the VAT tax.

The products presented on this site can be purchased on the basis of the existing stock while supplies last.

ANOCHECIÓ is allowed to sell only to final clients, so it is not possible to order more than five similar items, including size and color. Once the order has been processed it will not be possible to change or replace the product.

In case of an error, you may return the purchase or ask for a reimbursement of the amount paid. For more info please visit the section Return Policy on this page.

The customer will find the invoice order inside the shipping package. For any clarification, please do not hesitate to contact with the Sales Department.

Payment:

Payment for all items purchased can only be made through our web site, either via PayPal, or by VISA credit card, VISA Electron, Master Card, Diners and American Express.

The charge on your credit card will go into effect within 7 days of your order, depending on your credit card provider.

If we are unable to process your credit card payment, please check to ensure that you have entered the correct card number and expiration date, and that the billing name and address you entered match your credit card statement exactly. If the problem persists, please contact your Credit Card Company or ANOCHECIÓ Sales Department.

All transactions in www.anochecio.com have the guarantees of security, confidentiality and integrity. ANOCHECIÓ does not know information about your credit card (for example, credit card number or expiration date), transmitted by protected encrypted protocol directly to the site that controls your electronic payment (Bank or PayPal). Therefore ANOCHECIÓ is not able to file or retain them in any way or form.

Shipment:


ANOCHECIÓ wants to give you the opportunity to choose the most comfortable place for the delivery of your order, so you can choose any delivery address: home address, office address or the address of another person. The shipment process will be carried out by Envialia, which allows us to offer you the best service, thus ensuring a safe and fast delivery worldwide.

Shipping costs will be calculated at the time of purchase and will depend on the delivery form chosen and the country of destination.

Orders placed before 5 pm will be processed the same day while orders placed after this time will be processed and shipped the next day. On the other hand, orders placed on Saturday, Sunday or on national holidays will be processed the first working day after your purchase. Deliveries will not be held on holidays.

Shipping costs are free for purchases exceeding 120,00 Euros (VAT included)

Return Policy

Anocheció seeks the satisfaction of our customers. In the event that an online purchase does not meet your expectations due to the delivery of a product other than the one requested, you will be entitled to its return within a period not exceeding 15 days from the date of delivery, provided that the product has not been used.
The conditions that are required in relation to the return of a product are the following: it should not be used or have suffered some kind of damage, and must be in its original packaging. If your return does not meet all the above conditions, it will not be possible to return the product for hygienic reasons.

To initiate a return, customer must contact with the Sales Department. Please send an email to info@anochecio.com.  The information to be included in that email will be the following:

*Name.
*Order Number.
*Return´s reasons.
*If you prefer a refund or if you prefer to exchange the size of the same product bought.

A Sales Department member will reply within 48 hours and will give you the necessary instructions on how to proceed to make the return.

For product exchanges Anocheció will take care of shipping, while transport and management costs will not be refunded in cases of reimbursement.
Refund of the purchase amount will be held on the same credit card used to finalize the order. The speed of repayment will depend on the issuer of the card.

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